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Trust

How we keep play fair

What our fair-play checks can see, what they deliberately cannot, and what happens when they notice something.

How Nirvana keeps play fair — and the honest limits. Nirvana checks fair play entirely on the server, from the actions the server already receives when you play — the timing of your attacks and skills, how you move, what you pick up and use, trades and shop flows, when you log in, and who you share a connection with. Nothing is installed on your computer: no DLL, no driver, no launcher agent, and there never will be.

What this lets us see

Programs that play for you (bots), inhuman timing (speed and no-delay), impossible movement (position hacks), reading things your character cannot see (ESP against hidden players), item and currency duplication, and real-money trading patterns — because all of these change what the server receives, and a program’s footprint differs from a person’s.

What we deliberately cannot see

We cannot read your computer’s memory, your files, or your game’s graphics data. So a client that only changes how the game looks — a modified GRF that removes weather, resizes a sprite, or re-skins a map — is invisible to us, because it changes nothing the server receives. We detect such tools only by their consequences: if a visual edit lets a character act on something it should not be able to, that action is what we measure. Pure memory reading that never changes a packet is, likewise, something we honestly cannot detect.

Probes

Rarely, and with strict limits (a few a week at most), the server may ask you a harmless question to tell a person from a program — a townsperson you may know from the city whispering a simple question (which map you are on, your level, or a word to say back), a Poring walking past, an ordinary item lying nearby, or last of all a picture check. It never happens in a fight, a boss, PvP, an instance, a trade or a conversation, and some of these moments are shown to players at random so that seeing one means nothing. Nothing happens to your account whichever way you respond; the outcome is noted for one human reviewer. Your answer is checked by simple rules and not kept.

Your standing

Your account page (and both apps) shows your standing: any hold, the checks you were asked and how they ended, and any decision a person made, with the way to appeal. It never shows a score.

Reporting a bot

You can report a player you believe is a bot (@report <name> in game, or from the apps). A report never punishes anyone by itself: enough reports from different, trusted players make the server look more closely, and reports that turn out false count for less over time.

Conduct

Some unfair play is not a program: taking kills from strangers, training monsters onto other players, taking a party member’s loot before their turn, standing on a portal to block it, a name made to look like staff or a well-known player, a trade that strips a stranger of their items, and harassment in public chat. The server notices these patterns and a person looks; the outcome is a warning, a mute or a short spell of restricted rates, never automatic.

Every month

we publish the numbers: how many holds, appeals and decisions there were, in groups of five or more so nobody can be singled out.

Advisory AI

To help our single reviewer read a case, we may send a pseudonymised summary of gameplay statistics (never your chat, password, IP or character name) to Anthropic PBC; its model returns an advisory summary only. It decides nothing.

Retention

Behaviour baselines, scores and summaries are kept for a bounded time (see the Privacy Notice) and never sold.

No machine bans anyone

Every penalty is decided by a person; the automatic measures are a short, self-lifting trading hold, a picture challenge whose failure returns you to character select (never a ban, and it counts against nothing), and the harmless probes above.

The honest limits

No system catches everything. If you see cheating, report it from Support. Every ban can be appealed, and every decision is recorded so it can be checked.
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