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Questions, answered straight

Everything here comes from the Codex and the server's own settings. Can't find it? Ask the Sage in game with @ask, or ask us on Discord.

6 answers

Account and safety

What time zone does the server use?

Malaysia time, MYT (UTC+8). The daily reset is at 00:00 MYT, and every time on this site is in MYT unless it says otherwise.

Events calendar
Is anything installed on my computer?

No. Nirvana installs no anti-cheat software: no DLL, no driver, no launcher agent. Fair play is checked on the server. Uninstalling the game is deleting its folder.

Download: before you install
How do I protect my account?

Turn on two-factor sign-in under Account. You scan a QR code, keep ten recovery codes, and can let a browser remember you for 30 days. A new IP signing in sends you an alert.

Codex: Account Sentry
My trading was paused. What happened?

If something fires that a normal game client cannot do, trading and selling can pause for a short time while it is reviewed. It takes nothing, marks nothing against you and lifts on its own.

Codex: Justice, verifiable
How do I appeal a restriction?

Use the Appeal a Restriction page on this website. It works even while your account is restricted, with no login needed. Reports reach staff fastest on Discord.

Appeal a restriction
Is chat logged?

Yes. All in-game chat, whispers, party, guild and clan included, is recorded and scanned for real-money trading, account sales and scams. Logs are read only when an investigation needs them.

Codex: Rules and conduct
The CodexEvery system, explained. Also in game with @codex. Server infoRates, systems, commands and the rules in short. Server statusIs it down, or is it me? Check here first.
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